STEP 1: ENGINEERING
This is the step where we submit out network plans to the city, they then approve those plans so we are able to begine construction in the public right-of-way. Construction of an entire network will leave some disturbance in ground where the network must be buried but we will restore all ground to its original condition and will plant new seed and lay down straw.
STEP 2: Call 811
We call 8-1-1 so other utilities like…..storm drains, water lines , gas lines or other obstructions can be marked. Below are the color codes for each kind of utility mark you will see after lines are marked:
Red – Power
Orange – Telecommunications
Yellow – Gas
Green – Storm Drain or Sanitary Drainage
Blue – Water Lines
STEP 3: EXCAVATION OF UTILITIES
This is the process of excavating other utilities to avoid damaging any other lines while we construct and bury our fiber network.
STEP 4: HEAVY MACHINERY USE FOR CONSTRUCTION
This is the step where we use a directional boring machine to install conduit, these act as pathways for our fiber which will be fed through at a later time.
STEP 5: INSTALLATION OF HAND HOLES OR VAULTS
This is the step where we dig holes so we can place “boxes” along property lines so we are able to run fiber to every home that we are building network near. This is absolutely necessary for residents to obtain service and can be unsightly, we do restore all ground that we work on at the end of the construction process. It can take time for grass to grow back but we do drop grass seed and straw to help aid the process of restoration.
STEP 6: GROUND RESTORATION
After vaults and hand holes are installed we will send a “restoration crew” to the area to clean up and restore ground to its original condition. Restoration times vary based on weather but we use grass seed, hand tools and more to ensure that the ground is restored to its original condition. If you have specific issues with ground restoration or any other fiber network construction issues you can call us at 217.379.2026 and will address those issues.
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NOW ITS TIME TO INSTALL FIBER FROM OUR MAIN NETWORK TO YOUR HOME!
STEP 1: YOU NEED TO SIGN UP FOR SERVICE!
This is when you would search your address to see if we have service in that area, if we do and the “fiberhood” is in the “sign up” phase you will be able to customize your service plan and sign up for fiber optic services that include Internet, Phone or TV service. If you need us to follow a specific path when we run the fiber optic cable up to your home its important you let us know of any other underground obstructions or provide us instructions on how it needs to be ran. You can either add notes on your sign up form or call us at 217.379.2026.
STEP 2: RUNNING CONDUIT
This is when we would use a vibratory plow to bury the conduit in your yard. This machine plows fiber conduit underground so we can come back and blow fiber through it when its time to install fiber optic service.
This is a minimally invasive process but will kill some grass during this process, we know this can be a nuisance but its a small price to pay for incredible Internet service! We will make sure to plant new grass and use hand tools to prepare the ground as best we can for a fast restoration to its original condidtion.
STEP 3: RUNNING FIBER AND INSTALLING A HOUSING BOX
After running conduit we use a tool to push fiber through the conduit up to your home, we then splice that fiber at the vault or box installed on your property line and splice fiber inside a protective box that will be installed on the side of your home. If you have a specific spot you want the box mounted on your home please let us know.
STEP 4: NOW ITS TIME TO INSTALL AND ENJOY YOUR SERVICE!
Now that fiber has been run to your home and spliced at the proper locations a fiber installation technician will come out and run the fiber optic cable into your home and install the proper hardware needed for fiber optic service. We are able to run the fiber optic cable anywhere in your house, the placement of the outside protective box will not effect where the cable can be ran inside your home.